VOICE SOLUTIONS AND vPBX

 

Kibo Connect offers voice solutions over a next-generation network.

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• Reduced Costs The convergence of voice services onto our fibre network, allows for additional cost saving

• Improved Sales and Customer Service Track the number of calls, call duration and how agents performed

• Control and Metrics Access to advanced reporting and metrics, enabling you to make better business decisions

• Low Capital Outlay and Maintenance Seeing as a vPBX is hosted off-site, the initial outlay is minimal with no on-going maintenance and service costs.

• Fibre optics allows for convergence and consolidation of communications infrastructures. This consolidation of all communications onto a single super-highway that simplifies network infrastructures and creates a single point of contact for support.  Get rid of your analogue or ageing IP PBX hardware and replace it with a virtual PBX solution. This solution is a monthly, OPEX based service providing clients the ability to scale their business and control costs on a per extension based model.

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• Service Plan Flexibility and Scalability

• Call recording & Monitoring

• Conferencing

• Intelligent Routing

• Always Connected

• 24/7 Local Support

• No busy signals – this in turn means unlimited call handles

• Excellent Voice Quality – on-net service

• Multiple location platforms – can be used in a number of office locations