
VOICE SOLUTIONS AND vPBX
Kibo Connect offers voice solutions over a next-generation network.
-
Reduced Costs The convergence of voice services onto our fibre network, allows for additional cost saving
-
Improved Sales and Customer Service Track the number of calls, call duration and how agents performed
-
Control and Metrics Access to advanced reporting and metrics, enabling you to make better business decisions
-
Low Capital Outlay and Maintenance Seeing as a vPBX is hosted off-site, the initial outlay is minimal with no on-going maintenance and service costs.
-
Fibre optics allows for convergence and consolidation of communications infrastructures. This consolidation of all communications onto a single super-highway that simplifies network infrastructures and creates a single point of contact for support. Get rid of your analogue or ageing IP PBX hardware and replace it with a virtual PBX solution. This solution is a monthly, OPEX based service providing clients the ability to scale their business and control costs on a per extension based model.
-
Service Plan Flexibility and Scalability
-
Call recording & Monitoring
-
Conferencing
-
Intelligent Routing
-
Always Connected
-
24/7 Local Support
-
No busy signals – this in turn means unlimited call handles
-
Excellent Voice Quality – on-net service
-
Multiple location platforms – can be used in a number of office locations